Terms

Zoeller Terms of Service

These terms explain how visitors may use this website, request product information and submit inquiries for pump and parts support. The website provides general business information and does not replace professional installation judgment, code review or field verification.

Website Use

Content on this site is provided for product discovery, quote preparation and support routing. Visitors should verify pump selection, electrical requirements, plumbing code obligations and installation conditions with qualified professionals before purchasing or installing equipment.

Inquiries and Responses

Submitting a form does not create a purchase contract. Zoeller may respond with product guidance, dealer direction or requests for additional information. Availability, pricing and lead time depend on the authorized seller or service channel handling the request.

Product Information

Images, descriptions and resource notes are provided for planning convenience. Final product details should be confirmed against current product documentation, packaging, distributor information and applicable installation instructions.

Field Conditions

Pump performance depends on site conditions that cannot be fully evaluated from a website form. Basin geometry, incoming water volume, discharge distance, check-valve condition, solids content, electrical supply, local code requirements and maintenance access can all affect the correct product path. Visitors are responsible for providing accurate information and for having qualified personnel review the installation before work begins.

Dealer and Distributor Information

Where-to-buy guidance is intended to help visitors locate an appropriate buying channel. It does not guarantee inventory, same-day availability, price, freight timing or service capacity at a particular dealer or distributor. Any purchase terms, delivery dates, returns, taxes and payment conditions are handled by the selling party unless a separate written agreement states otherwise.

Submitted Materials

Visitors may send photos, notes, model information or site descriptions when requesting help. By submitting that information, visitors confirm that they have the right to share it and that it may be used to evaluate the inquiry. Sensitive personal details should not be included unless they are necessary for the support request.

Website Availability

The website may be updated, interrupted or temporarily unavailable. Zoeller may revise page content, navigation, resource links or inquiry workflows without notice to keep the site useful for pump and parts support.

Limitation

The website is offered as an information resource. Zoeller is not responsible for losses caused by incomplete site conditions, incorrect installation, ignored maintenance requirements or decisions made without professional review.

Acceptance

Using this website or submitting an inquiry means the visitor accepts these terms. If a visitor does not agree with the terms, the visitor should not use the inquiry forms or rely on the website as a decision source.